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Category: WordPress Support
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What StackCache settings should I use with the MemberPress WordPress plugin?
What is MemberPress? MemberPress is a membership plugin for WordPress. It features a paywall and subscription system that allows …
Simple guide: wp-config.php - what it is and what you should know
The wp-config.php is an essential file for any WordPress site. Without your website will not work properly. What is …
WordPress Tools: Error WordPress is not installed
A key feature of our WordPress hosting is our integrated WordPress tools suite available directly through the hosting management page. …
Is it safe to update the PHP version on my website?
Updating your PHP version on a website can be a critical decision that can affect the functionality and security of …
How do I run a search and replace in the WordPress CLI?
The WordPress Command Line Interface (CLI) search and replace function is a useful tool when you need to make …
Error 500 after migrating a WordPress website using Wordfence
After migrating a WordPress website you may see a 500 error when testing the website. If you’re using the …
Why can’t I edit my WordPress pages using Elementor?
Elementor is a widely used website builder for WordPress that allows for a more advanced, yet streamlined approach to …
How do I create a WordPress hosting package that includes a set theme and plugins?
When creating multiple WordPress sites, you may want to use a similar structure and appearance. Recreating the same structure …
When does StackCache clear my cache automatically?
Our inbuilt StackCache plugin stores your site files and content locally to get the best-possible speeds out of your WordPress …
WordPress caching: what you need to know
Optimising your WordPress site for performance can be done in a variety of ways, but few are as important as …
How do I update the domain name of my WordPress site?
Rebrands and name changes take place from time to time, so you might need to update the domain name …
Why am I getting a ‘Too Many Redirects’ error?
'Too Many Redirects' errors are caused by sites stuck in a loop of redirects. What is the ERR_TOO …
What’s the difference between a staging site and the ‘Stackstaging’ temporary URL?
Our WordPress hosting platform makes use of both a staging environment, which can be used for site development, and our …
What is a 404 error and how do I fix it?
What is a 404 error? A 404 Error, also known as a ‘Not Found’ error, indicates that the resource …
Getting started with the 20i WordPress Manager
20i's WordPress Manager provides a central hub for you to manage and view all your WordPress websites from a …
Is your hosting environmentally-friendly?
Yes, we're committed to reducing our carbon footprint, both in our data centres and workplace. We achieve this through …
Why might WP All Import cron imports fail?
If you run a WooCommerce store or hosting a WordPress site where you need to import and export data WP …
Improve your WordPress website’s TTFB
What is TTFB? Simply put, Time To First Byte (TTFB) is the time it takes for your browser to …
Fix WordPress Mixed Content
What's in this guide? What is mixed content? Fixing Mixed Content Ensuring Your WordPress Site Loads Securely What is …
Fix Modified Core WordPress Files
A WordPress installation will always contain its core PHP files and directory structure. You might be familiar with the WordPress …
How to fix the ‘Error Establishing Database Connection’ in WordPress
The Error Establishing Database Connection error is one of the most commonly experienced errors on WordPress sites. The error itself …
How to fix the WordPress index.php file being outputted
What is the WordPress index.php file? The index.php file is part of the WordPress template hierarchy, which …
Do 20i offer WordPress CLI?
If you're using WordPress, you may wish to make use of the WP Command Line Interface (CLI) to …
WordPress knowledge: use SMTP with and without plugins
Sending emails directly from your WordPress site can be critical to your site’s success. It could be …
Why could my WordPress migration fail?
The following conditions should be met for the WordPress FTP migration tool to migrate a site. These conditions are …
How do I add and use WordPress contact forms?
There are a range of different WordPress form plugins out there such as WP Forms, Contact Form 7 and Pirate …
How do I reset my WordPress User password?
Update the password using WordPress Tools If you would like to reset your WordPress User password, then you …
What are the Free Tools with WordPress Hosting?
We have a suite of WordPress Tools which make the management of WordPress sites much easier. Rather than having to …
How do I use 20i’s WordPress staging environment?
Sites on our WordPress-optimised platform have access to a full staging environment. Staging allows you to make a clone …
How do I migrate a WordPress site automatically?
You can migrate WordPress sites via FTP using our Migration Centre. This will copy-over the site files and …
Which PHP functions are disabled on your WordPress platform?
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, …
Why do I get an Internal Server Error 500 and how to fix it?
A white screen or Internal Server Error (error 500) usually means a script used by your website is throwing an exception …
How do I manage subdomains on the WordPress platform?
Our WordPress platform is optimised just for WordPress. We've developed our own custom plugin - StackCache - …
Do you support WordPress multisite?
Yes! All our platforms have full support for a WordPress Multisite network. You just need to follow the Create …
How do I move my site to the WordPress platform?
You can move between all our Linux, WordPress and Windows Platforms using the Platform Transfer icon inside My20i. …
How do I migrate a website manually?
20i provide an automatic 'one click' Migration Centre that supports migrations from the largest hosts and most popular control …
I installed WordPress on the temporary URL, how can I change it to my domain name?
Using the 20i WordPress Tools If you've utilised 20i's temporary URL and would like to update it to …
What is WordPress?
Overview of WordPress WordPress is a free and open source content management system (CMS) based on …