How do I use the Email Manager Tool?
We offer an email manager tool to all of our customers. The email manager tool allows you to manage all of the mailboxes in your 20i account in one place, making it much easier and quicker to manage your mailboxes.
To access the Email Manager:
- Go to My20i
- Select Manage Hosting
- Open the Tools drop-down menu at the top of the page
- Select Email Manager
The email manager tool allows you to see how much of the mailbox quota has been used, as well as the percentage used; you can also see the quota limit for the mailbox. You can individually manage the quota sizes and email notifications for the mailbox quota sizes.
The email manager tool also allows you to buy further storage for your mailbox and upgrade mailboxes to premium mailboxes.
How do I buy more storage for my mailboxes?
- Select the mailbox you want to buy more storage for
- Click Buy Storage next to the mailbox
- Select the amount of extra storage you want to purchase
- Click Add to Basket.
How do I change the mailbox quota in bulk?
- Highlight all of the mailboxes you want to update. (If it's all of them, then press the check all button)
- Click Change Quota In Bulk on the top right.
- Select the size of the mailboxes you want them to be.
- Click Save.
How do I change the Email notification limits in bulk?
- Highlight all of the mailboxes you want to update. (If it's all of them, then press the check all button)
- Click the Change Notifications in Bulk button in the top right.
- Select the first limit email notification percentage you want to use.
- Select the second limit email notification percentage you want to use.
- Then press Save Changes.
If you encounter any issues with the email manager tool, please feel free to reach out to our support team, who will be more than happy to deal with any queries you may have.