Reseller Hosting: Giving Customers Access to Domains and Hosting

To give your customer access to their domain and hosting, you must create a StackCP User login for them.

A StackCP User is the account you create to give your customers access to manage their hosting package(s) via StackCP - your customer’s control panel. Creating a StackCP User creates a username and password that you can give to your customer which will enable them to login to stackcp.com and access their package(s).

Creating a StackCP User

• Visit the StackCP Users area under Customer Management
• You’ll be taken to the StackCP Customer Created page, from there you can change the auto-generated password and send a welcome email. (Edit this email in Chapter 9).

• Clicking ‘Assign Services’ in the Next Steps section will take you to your StackCP User’s page, from which you can grant access to Packages, Domains, FTP and configure security settings.
• Packages and features your StackCP Users have access to conform to the limits of each hosting package. Click ‘Manage’ and then Options to make any changes from within Hosting Package Types
• After their contact and security options, under Package Access and Domain Access you can select the packages and domains you wish this user to have access-to. You also have the option of giving them FTP access.
• Your customer can now log in to their StackCP control panel and will have access to the packages you have specified. The features, or icons visible to them inside StackCP will depend on the limits configured on your hosting package. You can control these via your Package Types.

Using FTP Login Details

For compatibility reasons, we create a StackCP User for each of your hosting packages that allows logins to the control panel using the websites FTP details. 

However, this access is limited as features like Recover Password and multi-package access are not available using this style of login.

>> Next step: Your customers’ control panel: StackCP