*.stackcp.com SSL certificate is showing instead of my domain's SSL

Sometimes, you may see when loading your website using https that it shows a warning that it’s trying to use the *.stackcp.com SSL certificate:

The main cause for this is usually due to an SSL not being installed. At 20i, we offer free SSL’s which you can install on your hosting package. You can follow this article to activate your free SSL.

We also sell SSL certificates, so you can purchase one for the hosting package within your account as well.

Another reason could be that the SSL is still being installed on the package. When any SSL is installed on the package, it will take around 30 minutes to be installed on our platform before it starts working. If you have installed the SSL recently, you may just need to allow more time for this to install.

If you see that an SSL has been installed on the hosting package and you have allowed at least 30 minutes for this to install, and you still see this error, get in touch with our support team, who can investigate further.