How do I change the HostShop tax (VAT) rate?

If your business is not based in the EU then we don’t know what your tax (VAT) rules are, however you can manually add your own VAT rate by: 

1. Logging into My20i. 
2. Head to Customers > Configuration. 
3. Select Payments > Tax Settings 

From here, you can adjust your VAT to the rate that’s applicable to your country.