How do I add Office 365 DNS records?

Email Hosting
Austin B.
Published: 17 October 2018
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If you need email to route via Office 365 instead of 20i’s StackMail platform, you can use our one-click record addition tool from within Manage DNS.

To use this tool:

  • Head to Manage Hosting and select Manage on the hosting package
  • Select Manage DNS within the package

Manage DNS icon

  • Select Office 365 Mail from the dropdown box under Preconfigured Settings. This will add the correct records for Office 365 Mail automatically.

DNS Records example

  • Save by selecting Update DNS

Usually it can take about 30 minutes for DNS changes to propagate. However. it can take a little longer for changes to update across various DNS systems.

Here's a video covering the subject, demonstrated using an older user interface: