Reseller Hosting: Reseller Control Panel

After logging into your 20i account, you’ll be presented with your My20i control panel home page. 

This is the command centre of your Reseller Hosting and gives you control over everything from your contact details to the features of your customers’ hosting packages. 

My20i Control Panel Sections

Hosting Management

Here’s where you can manage your hosting. The nerve centre of your business. It’s where you may spend most of your time after you have made your first purchases. 

• Manage Hosting - Add, renew, manage and delete hosting packages
• Hosting Package Types - Add, assign, edit, use and remove hosting package types
• Managed Cloud Hosting - Manage your cloud servers and sites
• SSL Certificates - Ensure visitors get an encrypted ‘https’ connection by ordering a free or paid SSL certificate
• Domain Names - Add, renew, manage and delete domain names in bulk
• Timeline Backups - If enabled, manage 30 days of automatically backed up snapshots for your websites and databases. Timeline Backups Pro includes email, email accounts and individual file and folder restoration
• Website Turbo - A cutting-edge upgrade designed to significantly boost the speed and performance of your websites through HF Computation and Pre-Caching
• VPS - Order and manage a self-managed virtual private server at a discounted price for resellers
• WordPress Manager - Manage all your WordPress websites in bulk. This includes themes, plugins, users and more, controlled from a single dashboard
• Back Up Web Hosting - Manually back up individual or multiple packages 
• Reseller Preferences - Create and manage hosting packages, customise your service offering and access our API and WHMCS

Customer Management

• StackCP Users - Manage all your StackCP Users (customers)
• StackCP Ticket System - Our support ticketing system, included within My20i.
• HostShop - HostShop automates your hosting business, covering all aspects of ecommerce and billing.
• WHMCS - Here’s where you can buy discounted WHMCS licenses and download our WHMCS module that integrates this web hosting management tool with My20i
• Agency Hub - A powerful interface tailored for web designers and developers to manage billing, cloud servers, clients and projects from a single, intuitive dashboard

Migration Centre

• Migrations Overview - Migrate and manage your customers quickly and automatically with our Migration Centre
• Platform Transfer - Start and manage your platform transfers
• Domain Transfers - Transfer and manage domains from another provider

Support & Customer Services

• Customer Services - Contact 24x7 support and view your tickets
• Support Database - Here’s where you can search our comprehensive support database and get in touch with our team.
• Getting Started - Information about our products, focused on Resellers. You can use these guides for hints and tips on how to explain and sell our different hosting products
• Give Feedback - Here’s where you can tell us what you think and help us improve your user experience

Marketing Resources & Guides

• Product Guides - Information about our products, focused on Resellers. You can use these guides for hints and tips on how to explain and sell our different hosting products
• White-Label Marketing Copy - You can use this promotional copy - which doesn’t mention 20i - as a basis for your website information. This information is free to use as-is, but we’d recommend adapting it to suit your company’s style and tone
• Data Sheets - White-label technical data on our hosting and domain products. These specs will be helpful for you to answer questions, and as they’re unbranded, you send them on to potential customers.
• Free Resources - A selection of copyright-free resources to use on your websites. They include logos, HTML templates, WordPress themes, ‘coming soon’ page templates, stock photos and Christmas Card Templates
• Green Hosting Badges - Branded and unbranded website ‘badges’, which you can download or embed on your website to show your commitment to the environment. As well as PNG and SVG versions, we also include PSD files, making them easy to modify

Time-Saving Homepage Sidebar

On the right hand side of the My20i homepage, there are a number of features that provide fast and convenient access to hosting packages. The last five hosting packages that you managed are displayed, and you can set packages as ‘favourites’, so they always appear here in the favourites tab. 

To set a favourite, select the asterisk on the package’s page after managing it. Other features include notifications about scheduled maintenance, a fast drop-down management selector, a domain search and the latest updates about 20i development.

Next Steps? 

Once you’re familiar with the general layout of your Hosting Management area you may want to look at migrating websites in from your previous provider in the next chapter. 

If you’re new to Reseller Hosting and you don’t need to migrate hosting packages from your last provider, you can skip to registering new domain names and then assigning them to hosting packages.

>> Next step: Migrating existing hosting packages and domains to 20i