Autoscale: Manage Your Hosting

Joseph Simpson
Published: 31 March 2025Last updated: 31 March 2025
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You can select and manage all hosting packages through the menus and shortcuts on the My20i home screen.

Choosing ‘Options’ and then ‘Manage’ will take you to the packages’ service overview page, where you can manage all aspects of the package and website.

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WordPress Tools

image.pngIf the package you’re managing is on our enhanced WordPress platform, a range of WordPress Tools will appear at the top of the main section.

Our suite of WordPress Tools make it easier to manage individual and large numbers of WordPress sites. Instead of having to log in to the WordPress dashboard for each site, you can manage themes, plugins and more from within My20i.

Version Checker - When managing a WordPress hosting package you’ll see a green message if you are fully up to date. If you’re running an older version, the version information will be orange. This is a handy way of checking if a website is up to date without having to log into /wp-admin and check manually.

It’s important to keep WordPress updated for security reasons and to ensure there are no issues with the latest versions of any plugins you may be using. Always double check before updating to ensure compatibility.

WordPress Admin - This acts a shortcut to take you into WordPress admin panel. If you’re already logged-in to WordPress on your browser, this will take you straight to your WordPress dashboard.

Reinstall WordPress - Sometimes, reinstalling a fresh copy of WordPress is the answer. With this feature it couldn't be easier or more straight forward.

Plugins - Manage all your WordPress plugins: you can activate/deactivate them and update them with this tool.

Themes - A full list of current themes that are installed, their versions and which are active. Similar to the Plugins tool, you have the option to activate, deactivate or update themes.

Users - Lists all users along with their name, username and their role. You can add new users accounts, assign custom roles and delete users from here too.

Settings - Make changes to the site, home URL, site title and the site tagline.

Staging - A one-click WordPress staging environment for you to test changes and updates in a safe staging environment without impacting your live site. When happy with your changes; seamlessly migrate them over to your live site. We’ll show you how this is done in the next chapter.

Checksum Report - This checks the core files of the WordPress installation, and determines if they match those of the official WordPress core repository. If the files have been modified, then you’ll be notified. If the check fails and modified files are found, then a next step would be to check the on-demand malware scanner to ensure the installation has not been infected.

 

CDN - Content Delivery Network

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Edge Caching - Speed up your site for users wherever they are in the world. Control how your website content is cached, and purge the cache if necessary 

Website Optimisation - Improve the responsiveness of your website through these powerful enhancements. This module can be configured to automatically improve website load times and performance by implementing best practices.

This includes optimising images, JavaScript minification and combining CSS - all to enhance speed and the Google PageSpeed Score. This in turn positively impacts search rankings and helps you develop high-performing websites at scale.

To apply these free performance enhancements; head to My20i and select the package that you’d like to speed up. From there, click on the Web Optimisation section where you’ll see the full list of the tweaks that can be toggled on or off.

We’d recommend using Web Optimisation and Staging together to ensure that your optimisations don’t conflict with any plugins.

If you are unsure where to start our Web Optimisation Wizard will guide you through the process.

Block Visitors - Block users for your site by country or IP address

Statistics - See detailed CDN performance statistics - useful for debugging problems

Traffic Distribution - View a map and stats of where the CDN traffic is coming from

Security Headers - Manage Security Headers and control the how CDN can be accessed

Cache Report – Ensure your site is making use of the speed and performance boosts of pre-caching. This tool displays the caching status of your web pages, if there are any problems, and the last pre-cache update time for each URL. 

 

Web Files

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File Manager - Add, delete, open and edit website files and folders via a user-friendly web interface

FTP Accounts - Manage access, permissions and users to allow easy collaborations, manual backups etc

Backup/Restore - Creates and downloads website backups

Timeline Backups - Access daily backups of your site - see Security and backups for more info

File Permissions Checker - Websites can be hacked if they have the incorrect file permissions. This tool will check that you have the correct permissions and fix them if necessary

Git Version Control - GitHub is used for collaborative web development, and My20i includes a graphical user interface that helps simplify and speed up the process. Integrate your GitHub account and clone, manage and create local and remote repositories

 

Email

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Email Accounts - Create, manage and change passwords for your mailboxes

Email Forwarders - Create rules to forward your email to a different email server

Catch-All Forwarders - If someone sends an email to your domain, but gets the first part wrong, you can use this tool to make sure that it is forwarded on and simply blocked from getting through

Autoresponders - Set up and edit automatic email messages in plain text or HTML. You can choose the dates they run for and whether or not to forward incoming email

Send-only Addresses - Set up and edit email accounts that can only send emails, not receive them

Receive-only Addresses - Set up and edit email accounts that can only receive emails, not send them

Junk Mail Filters - Set rules and control the level of junk email filtering applied

Webmail - Sign in to your online email service

Email Summary - An overview of all email accounts, forwarders and autoresponders being used by this package

Email Migration - The place to migrate your email from a previous provider

Domainkeys (DKIM) - Improve the deliverability of your email by using a DKIM signature

DMARC Wizard - Reduce spam and the risk of phishing by adding DMARC policies

 

Web Tools

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phpMyAdmin - This is used for PHP-based MySQL database management

MySQL Databases - Manage databases and grant access other users

Remote MySQL Access - Here you can allow others to access your database remotely by enabling specified IP addresses

Change PHP Version - Change PHP version from default to the latest version to ensure optimal compatibility

PHP Configuration - Change settings to suit the requirements of your applications

Scheduled Tasks - Run tasks at specific times and intervals

Redirects - Create temporary or permanent redirects from My20i

Sitemap Generator - Create an XML sitemap of your site to help search engines and other bots

Custom Errors - Manage what happens for your different error types on your site

Auto Diagnostics - Check for any common misconfiguration issues or errors involving malware, error logs, file permissions or SSL certificates

Maintenance Mode - Put your site into ‘Maintenance mode’ where a message will appear indicating that the website is undergoing maintenance

 

Domain Names

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Domains - Add or remove domain names on your hosting package

Subdomains - Add and manage subdomains in the format: subdomain.yourdomain.com

Manage DNS - Add, edit and reset DNS records

Domain Contacts - Manage the contact details of the people associated with a domain

WHOIS - View the WHOIS Result for the associated domain

Nameservers - Edit and change the nameservers of a domain

Domain Privacy - Manage all aspects of your domain privacy from this dashboard

DNSSEC Protection - Activate or deactivate protection against forged DNS answers when using our nameservers

Transfer Away - Lock, unlock and easily transfer your domains to another provider

 

Security

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SSH Access - Add and manage public keys for SSH

Hotlink Protection - Prevent websites direct linking your website resources (e.g. images and video) and consuming bandwidth

SSL/TLS - Ensure all your visitors access your website via an encrypted connection

Password Protection - Create password protected directories for your website

Directory Indexing - Turn directory indexing on or off for your website

Malware Scan - Scan your site’s files for malware. While we scan your site every day automatically, you can start a manual scan here

 

Logs & Stats

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Access/Error Logs - View access logs and errors, and download full logs for analysis

Bandwidth Usage - Bandwidth and hot statistics taken directly from our load balancers

Mail Logs - Monitor email deliverability, troubleshoot and track important notifications for audit trails and legal compliance

 

>> Next step: Security & Backups