How to set up a remote MySQL connection to a 20i database

Chris Wright
Published: 20 October 2023Last updated: 20 October 2023

If you're a 20i customer looking to manage your databases with advanced tools like MySQL Workbench, this article will guide you through the process of connecting to a 20i-hosted database using Remote MySQL Access. While the integrated phpMyAdmin tool is available, using remote SQL can provide you with additional features and robustness for efficient database management.

Configuring Remote MySQL Access

Log in to your My20i control panel.

Navigate to Manage Hosting and select the package where your desired database is located.

Click on Options and then Manage to access the hosting package overview.

Scroll down to the Web Tools section and click on the Remote MySQL Access Icon.

Under Add Access Host, choose the database user you want to connect to remotely from the dropdown menu.

Enter the IP address from which you'll be connecting. The current IP address is added automatically, but you can customize it or use % as a wildcard to whitelist all IP addresses.

Click Add Host

Your remote MySQL credentials have now been created. Remember, for remote connections, always use as the hostname, not the standard database hostname.

Connecting with MySQL Workbench

Open MySQL Workbench and go to the Database menu.

Select Manage Connections and provide a name for your connection in the 'Connection Name' field.

In the Hostname field, enter ""

Enter the port number generated on the Remote SQL Access page in My20i.

The username is the database name, which can also be found on the same My20i page.

Add the database password to MySQL Workbench by clicking Store in Vault.

Click Test Connection to ensure everything is configured correctly. You should see a success message.