Which platform will my website be migrated-to?

Austin Beresford
Published: 16 June 2017Last updated: 13 March 2024

All 20i customers on our WordPress, Web, Reseller or Managed Hosting have access to our Migration Centre.

It intelligently detects whether your website uses Linux or Windows, and automatically migrates it to the correct platform.

For our Reseller Hosting customers, we have 3 platforms: Linux, WordPress Optimised and Windows.

You can move between all of them using the 'Platform Transfer' tool in My20i.

Migrating to the WordPress optmised hosting platform:

Before performing a migration to the WordPress platform, please note the following conditions:

  • WordPress must be installed in the website root - inside the "public_html" folder
  • The WordPress install (including all plugins and themes) must be PHP 7 compatible
  • The webspace must not contain any software or code that does not belong to WordPress
  • Any subdomains or additional domains must be pointing to the same WordPress install - configured as a WordPress Network (Multisite).

A Platform Transfer will also cause the DNS records on our nameservers to be reset to ensure the package points towards 20i services. You'll need to reconfigure any external DNS records after the Platform Transfer completes.