What happens if I exceed my US Reseller Hosting Tier limits?

Our US Reseller Hosting is available in four different tiers - Reseller 25, Reseller 50, Reseller 500 or Reseller Unlimited. We also have a legacy plan which was Reseller 100 - customers on this plan will remain, but it is no longer available for purchase. Reseller 25 and Reseller 100 are subject to usage limits.

We recommend comparing all features and the pricing for our reseller hosting plans before getting started. If your requirements change, you can upgrade or downgrade your plan to meet your hosting business needs.

What happens if I exceed my Disk Space limits?

Reseller 25 has a disk space limit of 30GB, and the Legacy Reseller 100 has 150GB capacity. 

Reseller 50 and Reseller 500 enjoy Unlimited Storage Space, Unlimited SSLs, Unlimited 10GB mailboxes and Unlimited MySQL databases, just with limitations of 50 and 500 packages, respectively. Reseller Unlimited remains truly Unlimited. 

If you go over your account's allocated disk space usage, you'll receive a daily warning email for 6 days that prompt you to either upgrade or reduce the amount of disk space being used. If the account is still over quota on the 7th day, then the account will be restricted. You'll then need to upgrade or contact support for further help. If you can reduce disk space to under your account quota, you won't get any further emails, and your account will be unrestricted.

What happens if I need more mailboxes?

The Reseller 25 tier has a limit of 50 email accounts, and the Legacy Reseller 100 tier includes 500 email accounts - once this limit is met, it will not be possible to provision another mailbox until either an existing mailbox is removed, or the Reseller Hosting account is upgraded to the next tier.

Reseller 50, Reseller 500 and Reseller Unlimited include unlimited 10GB mailboxes.

All mailboxes included in our plans have 10GB of storage. If you or any of your web hosting customers need more storage, you can order more storage at any time.

Are there any limits on the number of StackCP users?

There are no limits on the number of StackCP users that can be created on any of the Reseller Hosting plans.

Is it possible to oversell my tier limits?

Yes, overselling is possible. A StackCP User can be allowed to add unlimited disk space, an upgrade would be required by the Reseller if their total disk space, emails accounts, or number of accounts is hit.