Find the answers you need

Support Database

How do I set up email on my iPhone?

There's a quick and easy way to set up email on your iPhone or iPad. On the device you wish to set up mail:


  • Head to Manage Hosting > Options > Manage.
  • Select Email Accounts
  • Select Options > Account Setup.
  • You'll then see the Download iOS Mobile Profile button, select this to download the correct information to your iPhone to set up your email account. 
  • Review and install the profile on your phone, you'll need to enter your mailbox password to complete the setup.

Manual Configuration

To set up your 20i mailbox on an Apple iPhone or iPad, you need to:

  • Head to the Settings icon and locate the Accounts & Passwords option.
  • Then select 'Add Account'.
  • Select Other from this list.

iOS email menu

  • Select Add Mail Account.

iOS Add mail account

  • Input the information requested:

Name: Anything
Password: Mailbox Password
Description: Work, Business…etc

iOS New email account


Incoming Mail Server
Host Name:
Password: Mailbox Password

Outgoing Mail Server
Host Name:
Password: Mailbox Password

iOS email settings IMAP and POP

  • Finally, select the mail account and go into the Outgoing Mail Server settings. Select Primary Server, make sure SSL is switched on and the port is set to 587.

If you're looking to set up mail with Outlook, please see our guide here