Domain Names – Domain Registrations & Renewals Questions
Domain Contact Validation
Sometimes the Domain Registry requires the person registering the domain - the Registrant - to verify the contact details of their domain.
What is the verification process?
The verification process is a 15-day window during which a Registrant must provide a response to the verification email sent by the Registry. The email contains a link to a page displaying the Registrant contact details and the option to Verify Information.
What if domain contact validation is not completed?
Failure to respond to the Registry email will result in the suspension of the domain. This will lead to the website and the email service for the domain stopping.
How to I resend a verification email?
- Head to My20i > Domain Contact Validation
- Select Resend Verification Email

What information is being verified?
The Registry is verifying the First name, Last name and Email of the Registrant. If a domain is bought, transferred or updated, the Registry checks against the existing records to check if the new contact information needs to be verified.
What change will trigger the verification process for an existing domain?
Any change to the registrant contact information will trigger the verification process. An email will automatically be sent requesting verification of the newly updated details.
Austin B.What is the domain life cycle for .UK domains?
The domain lifecycle for .uk domains (including .co.uk, .org.uk, and more) which are managed by Nominet, differs slightly from generic TLDs (gTLDs). Here is an outline of the .uk domain name lifecycle:
Chris WrightHow can I consolidate domain renewals?
The Domain Renewal Consolidation feature allows you to set a preferred renewal date for your domains to renew on. This makes it so that all your domain renewals due within one month after the chosen date will renew at the same time and show on the same invoice.
To find this option, you'll need to go to the Account Preferences page, which you can find by hovering over the account name in the top-right corner of My20i.

Once on the Account Preferences page, you'll need to scroll to the bottom to see the Domain Renewal Consolidation section.
You can choose a preferred date when you would like domain renewals to be processed each month, as well as the payment method that should be used for the renewals. Once both have been set, click save to start using this feature.
If you no longer want to use this option, you must change each option to Unset and then click Save. This will ensure that domains renew on their individual expiry dates once again.
Corey Seymour
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