My Services – Billing Questions
How to get a balance statement
You can view a statement of all transactions made via your account balance through the Balance Statement section.
- Choose Account Credit from within My20i. This is accessed from the Account Settings menu on the My20i home page or from the menu icon on the top right (as below).
- Select View Statement.
- You'll see a statement of all balance transactions within your account.

My Services
My Services – Billing
My Services – My Account
Austin B.How do I contact accounts?
All billing and accounts issues are firstly handled by our technical support team via ticket. You can raise a ticket with our support team by heading to Contact Customer Services.
My Services
My Services – Billing
Austin B.Renewals and Billing Cycles Explained
To ensure a smooth experience for our customers, it's important to understand how our billing cycles work. This short guide will walk you through the key stages of our billing process, including the actions we take and the options available to you if you encounter any payment issues. This process applies to web hosting products, including Reseller Hosting, Managed VPS and Managed Cloud Server only.
My Services
My Services – Billing
Chris Wright