WordPress Hosting: Managing your Hosting

Corey Seymour
Published: 25 July 2024Last updated: 30 July 2024
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You can select and manage a Hosting Package through the menus and shortcuts on the My20i home screen.

Once selected, you will be taken to the packages’ service overview page, where you can manage all aspects of the package and website.

WordPress Tools

Our WordPress Tools suite offers a range of powerful tools to make it easier to manage WordPress sites. 

Instead of having to log in to the WordPress dashboard for each site, you can manage themes, plugins and more from within My20i. It will only appear if you have WordPress-optimised Hosting.

Screenshot of the menu options available when managing a package

Version Checker

When managing a WordPress hosting package; you’ll see the version your website is using at the top of the WordPress Tools section. 

Version details are shown in green if you are fully up to date. If you’re running an older version, the version information will be orange. This is a handy way of checking if a website is up to date without having to log into /wp-admin and check manually.

Screenshot of My20i WordPress Version Checker Tool

It’s important to keep WordPress updated for security reasons and to ensure there are no issues with the latest versions of any plugins you may be using. Always double check before updating to ensure compatibility.

  • WordPress Admin - This is a simple link that takes you into WordPress. If you’re already logged-in to WordPress then you’ll be directed straight to the dashboard
  • Reinstall WordPress - Sometimes, reinstalling a fresh copy of WordPress is the answer. With this feature it couldn't be easier or more straight forward
  • Plugins - Manage all your WordPress plugins: you can activate/deactivate them and update them if necessary
  • Themes - A full list of current themes that are installed, their versions and which are active. Similar to the Plugins area, you have the option to activate, deactivate or update themes
  • Users - Lists all users along with their name, username and their role. You can add new users accounts from here too, assign custom roles
  • Settings - Make changes to the site, home URL, site title and the site tagline
  • Staging - A one-click WordPress staging environment for you to test changes and updates in a safe staging environment without impacting your live site. When happy with your changes; seamlessly migrate them over to your live site. We’ll show you how this is done in the next chapter
  • Checksum Report - This checks the core files of the WordPress installation, and determines if they match those of the official WordPress core repository. If the files have been modified, then you’ll be notified. If the check fails and modified files are found, then a next step would be to check the on-demand malware scanner to ensure the installation has not been infected

Content Delivery Network (CDN)

  • Edge Caching - Speed up your site for users wherever they are in the world. Control how your website 
    content is cached, and purge the cache if necessary
  • Website Optimisation - Improve the responsiveness of your website through these powerful enhancements
  • Block Visitors - Block users for your site by country or IP address
  • Statistics - See detailed CDN performance statistics - useful for debugging problems
  • Traffic Distribution - View a map and stats of where the CDN traffic is coming from
  • Security Headers - Manage Security Headers and control the how CDN can be accessed

Website Acceleration Suite

20i’s CDN powers-up your websites though our Website Acceleration Suite. This module can be configured to automatically improve website load times and performance by implementing best practices.

This includes optimising images, JavaScript minification and combining CSS - all to enhance speed and the Google PageSpeed Score. This in turn positively impacts search rankings and helps you develop high-performing websites at scale.

To apply these free performance enhancements; head to My20i and select the package that you’d like to speed up. From there, click on the Web Optimisation section where you’ll see the full list of the tweaks that can be toggled on or off.

We’d recommend using Web Optimisation and Staging together to ensure that your optimisations don’t conflict with any plugins.

If you are unsure where to start our Web Optimisation Wizard will guide you through the process.

Screenshot of the Web Optimisation interface

Web Files

  • File Manager - Add, delete, open and edit website files and folders via a user-friendly web interface
  • FTP Accounts - Manage access, permissions and users to allow easy collaborations, manual backups etc
  • Backup/Restore - Creates and downloads website backups
  • Timeline Backups - Access daily backups of your site - see Security and backups for more info
  • File Permissions Checker - Websites can be hacked if they have the incorrect file permissions. This tool will check that you have the correct permissions and fix them if necessary
  • Git Version Control - GitHub is used for collaborative web development, and My20i includes a graphical user interface 
    that helps simplify and speed up the process. Integrate your GitHub account and clone, 
    manage and create local and remote repositories

Email

  • Email Accounts - Create, manage and change passwords for your mailboxes
  • Email Forwarders - Create rules to forward your email to a different email server
  • Catch-All Forwarders - If someone sends an email to your domain, but gets the first part wrong, you can use this tool to make sure that it is forwarded on and simply blocked from getting through
  • Autoresponders - Set up and edit automatic email messages in plain text or HTML. You can choose the dates they run for and whether or not to forward incoming email
  • Send-only Addresses - Set up and edit email accounts that can only send emails, not receive them
  • Receive-only Addresses - Set up and edit email accounts that can only receive emails, not send them
  • Junk Mail Filters - Set rules and control the level of junk email filtering applied
  • Webmail - Sign in to your online email service
  • Email Summary - An overview of all email accounts, forwarders and autoresponders being used by this package
  • Email Migration - The place to migrate your email from a previous provider
  • Domainkeys (DKIM) - Improve the deliverability of your email by using a DKIM signature
  • DMARC Wizard - Reduce spam and the risk of phishing by adding DMARC policies

Web Tools

  • phpMyAdmin - This is used for PHP-based MySQL database management
  • MySQL Databases - Manage databases and grant access other users
  • Remote MySQL Access - Here you can allow others to access your database remotely by enabling specified IP addresses
  • Change PHP Version - Change PHP version from default to the latest version to ensure optimal compatibility
  • PHP Configuration - Change settings to suit the requirements of your applications
  • Scheduled Tasks - Run tasks at specific times and intervals
  • Redirects - Create temporary or permanent redirects from My20i
  • Sitemap Generator - Create an XML sitemap of your site to help search engines and other bots
  • Custom Errors - Manage what happens for your different error types on your site
  • Auto Diagnostics - Check for any common misconfiguration issues or errors involving malware, error logs, file permissions or SSL certificates
  • Maintenance Mode - Put your site into ‘Maintenance mode’ where a message will appear indicating that the website is undergoing maintenance

Domain Names

  • Domains - Add or remove domain names on your hosting package
  • Subdomains - Add and manage subdomains in the format: subdomain.yourdomain.com
  • Manage DNS - Add, edit and reset DNS records
  • Domain Contacts - Manage the contact details of the people associated with a domain
  • WHOIS - View the WHOIS Result for the associated domain
  • Nameservers - Edit and change the nameservers of a domain
  • Domain Privacy - Manage all aspects of your domain privacy from this dashboard
  • DNSSEC Protection - Activate or deactivate protection against forged DNS answers when using our nameservers
  • Transfer Away - Lock, unlock and easily transfer your domains to another provider

Security

  • SSH Access - Add and manage public keys for SSH
  • Hotlink Protection - Prevent websites direct linking your website resources (e.g. images and video) and consuming bandwidth
  • SSL/TLS - Ensure all your visitors access your website via an encrypted connection
  • Password Protection - Create password protected directories for your website
  • Directory Indexing - Turn directory indexing on or off for your website
  • Malware Scan - Scan your site’s files for malware. While we scan your site every day automatically, you can start a manual scan here

Logs & Stats

  • Access/Error Logs - View access logs and errors, and download full logs for analysis
  • Bandwidth Usage - Bandwidth and hot statistics taken directly from our load balancers
  • Mail Logs - Monitor email deliverability, troubleshoot and track important notifications for audit trails and legal compliance

>> Next Step: WordPress Staging