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Category: Site Management
In this section
Complete guide to the 20i File Manager
In this guide we’ll go through the features of the 20i File Manager to show how you can …
Hosting shortcuts: favourite and recent hosting packages
In this guide we’ll learn how about the recent packages list and how to ‘favourite’ packages. …
How do I use the free 20i Website Malware Scanner?
One of the major problems with malware is its persistence. This is why 20i’s free Website Malware Scanner …
How to modify your hosts file for Windows, macOS and Linux.
Your machine's local hosts file allows you to override DNS for a particular domain or subdomain name. …
How do I use the 20i Maintenance Mode tool?
When developing a site you may want to put up a maintenance page. You can use the 20i Maintenance …
Providing Access Logs to a Third-Party provider
Some third-party providers may request access logs for investigation (i.e. Google AdWords). You can access these logs from …
Can I block visitors by country?
You can block access to your websites by country or IP address. Head to My20i > Manage Hosting …
How do I set a custom directory index?
By default, our web servers will look for the index.html file in order to know what to display when …
How do I show custom error pages?
Having a custom error page can have many advantages. If you wish to customise or brand the default error pages …
What are your default index pages?
On our Linux Web Hosting platform, the following are currently set as default index pages (in order of priority): …
How do I specify a custom index page?
By default, the following are seen as default index pages on our Linux Web Hosting platform: index.php index …
How do I set up a cron job?
Cron jobs (also referred to as scheduled tasks), are an important tool for hosting websites looking to incorporate automation into …
How do I use hosting Package Labels?
Package labels can help organise your hosting packages. You can add any kind of label - it's just a …
How do I use the 20i File Permissions Checker?
The 20i File Permissions Checker allows you to easily view and fix file permission issues which don't match our …
Temporary URLs: what are they and what are they used for?
When you create a hosting package you're given a temporary URL, as below. There are a few …
Which PHP functions are disabled on your WordPress platform?
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, …
How do I find the IP address of a hosting package?
If you're managing DNS elsewhere, or simply wish to know the IP address of a package, you can find …
Is ImageMagick supported?
ImageMagick - the open-source image tool - is supported. We currently run Version 6.7.2. The path to the ImageMagick binary is: …
Can I enable GZIP Web Server Compression?
Gzip is a great of compressing files for faster network transfers - helping them load faster, so improving …
Can you update the version of cURL on your webservers?
Occasionally, applications in your webspace may run checks to help ensure your website is secure. As part of these checks, …
Is ionCube PHP Loader installed?
The ionCube Loader is a PHP extension often used by setups such as WHMCS - it decodes PHP scripts …
What is the IP Address that my site uses for external connections?
Due to the distributed nature of our network, the IP address your site uses to make outbound connections …
I installed WordPress on the temporary URL, how can I change it to my domain name?
Using the 20i WordPress Tools If you've utilised 20i's temporary URL and would like to update it to …